Antique Gold Lord Venkateswara Balaji Temple Pendant Chain | Jyothi Store

We do not offer refunds once the order is successfully placed.

However, we do provide replacements in the following cases:

Damaged product received
Wrong product delivered
Missing items in the order

To request a replacement, customers must contact us within **48 hours of delivery** with clear photos/videos as proof.

Products must be unused and in original packaging.

No return or replacement will be accepted for:

* Change of mind
* Size/colour preference issues (unless wrong item sent)

Refunds (if approved in rare cases) will be processed to the original payment method within 5–7 business days.

For any support, contact: [ enq.jyothi@gmail.com/ WhatsApp Number]

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 30 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).